Diane Chiasson, FCSI President

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What Our
Clients Say...

“You have done a fantastic job for us. I believe the great merchandising work you have done for us is one of the key foundations to improve the company and differentiate who we are versus our competition.”

Rick Martens
Country Style Foodservices Inc.
Toronto, ON


“Our daily sales have increased 15% in the first month and it seems to still be on the rise. It is apparent we have gained many new customers.”

Barbara Lorsch, RD, LD
Director Food and
Nutrition Services
Advocate Illinois
Masonic Medical Center
Chicago, IL


“We have been extremely happy with the merchandising training program that you developed for our entire chain of hotels. I am looking forward to working with you on our on-site training program.”

Serge Simard
Executive Director, Food & Beverage
Fairmont Hotels & Resorts
Toronto, ON

“I really enjoyed your innovative “walking tour presentation” that you gave at our Annual Conference in Montreal. Your “fresh-eye approach” was quite refreshing.”

Marie Helene Sicard
Director of Marketing
Sodexho Canada
Montreal, QC

We help you get better performance from your staff


Chiasson Consultants Inc. is a consultancy firm that specializes in helping clients like independent and franchise restaurant and retail operations, bakeries, coffee shops, hotels, resorts, education facilities, hospitals, grocery stores, supermarkets, corporate foodservice, foodservice management, shopping centres, gas bars, theme parks, food commissaries, and casinos build brand identity and customer loyalty, increase profits and sales, and achieve greater success.

For more than 30 years, Diane Chiasson, FCSI, President of Chiasson Consultants, has been working with North America’s leading restaurant, foodservice, hospitality and retail owners and operators to deliver truly unique dining and shopping experiences for all their customers. Diane Chiasson is recognized as the industry leader in providing innovative and creative foodservice and retail merchandising concepts.

Chiasson Consultants offers custom-designed training programs for you and your staff that will address the needs of your restaurant, foodservice, hospitality or retail operation. Whether you hire Diane for an hour or a day, or for on-site or on-line training, she will make the most of your time together and get your business on a fast track to success and maximize your income.

Both on-site and on-line training is an excellent option for companies watching their expenses. These training programs offer a chance to gain excellent and practical knowledge for your staff, while reducing or eliminating travelling and liability costs.

Training of personnel is an integral part of any program we undertake. Our training programs turn your staff into a strategic, efficient team. Chiasson Consultants will train your managers and employees to independently manage foodservice and retail areas, including food and product selection, presentation, display, merchandising, packaging, pricing, impulse sales and sales techniques, and to use their creativity in helping to maintain the appearance of your facility.

We also develop fully customized Train-the-Trainer Programs for a variety of operations. Diane offers knowledge and direction to her clients through the various services we offer. Please check out our List of Consulting Services for more information.

Diane Chiasson is also available for Assessment Programs, Coaching, Speaking Telephone Consultations, and Workshops & Seminars.

A truly unique experience! Try our exclusive Restaurant and Food Retail Study Tours. This is perfect if you want to keep up with what’s going on in your industry today, starting out a new business, or expanding to a new region.

To find out more about our various training options, please feel free to call us at 416-926-1338 or our toll-free line at 1-888-926-6655, or fax us at 416-921-6994 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions, requests or suggestions.

Gift Certificates

You can buy gift certificates valid for up to one year for any of the training services we offer. Call us at 416-926-1338 or our toll-free line at 1-888-926-6655, or fax us at 416-921-6994 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

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What Our
Clients Say...

“Your organizational skills and attention to detail contributed greatly to our financial and operational success. Your dedicated work paid off right away; sales have exceeded our expectations.”

Clifford P. Miller
Vice President of Communications
Eat’n Park
Hospitality Group
Pittsburg, PA

“I have been very happy with your talents. You always bring a new perspective to our business.”

Nick Perpick
Executive Vice-President
Prime Restaurant Group
Toronto, ON

“We were very happy with the Soup University Manual you designed for our company; it’s amazing the great ideas you provided for our sales representatives across Canada.”

Dale Clemiss
Director of Business Development
Campbell’s Foodservice
Toronto, ON

“I have been quite impressed with your knowledge of the art and science of food merchandising, and I cannot thank you enough for your employee training program.”

Timothy Dietzler, FMP
Villanova University
Villanova, PA