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What Our
Clients Say...

“You have done a fantastic job for us. I believe the great merchandising work you have done for us is one of the key foundations to improve the company and differentiate who we are versus our competition.”

Rick Martens
Country Style Foodservices Inc.
Toronto, ON


“Our daily sales have increased 15% in the first month and it seems to still be on the rise. It is apparent we have gained many new customers.”

Barbara Lorsch, RD, LD
Director Food and
Nutrition Services
Advocate Illinois
Masonic Medical Center
Chicago, IL


“We have been extremely happy with the merchandising training program that you developed for our entire chain of hotels. I am looking forward to working with you on our on-site training program.”

Serge Simard
Executive Director, Food & Beverage
Fairmont Hotels & Resorts
Toronto, ON

“I really enjoyed your innovative “walking tour presentation” that you gave at our Annual Conference in Montreal. Your “fresh-eye approach” was quite refreshing.”

Marie Helene Sicard
Director of Marketing
Sodexho Canada
Montreal, QC

Foodservice Consultant

Gain new ideas, energize staff and improve your food service, restaurant and retail sales.

Chiasson Consultants Inc. is a consulting firm that specializes in helping independent and franchise restaurant and retail operations, bakeries, coffee shops, hotels, resorts, education facilities, hospitals, grocery stores, supermarkets, corporate foodservice, foodservice management, shopping centres, gas bars, theme parks, food commissaries, and casinos build brand identity and customer loyalty, increase profits and sales, and achieve greater success.

For more than 30 years, Diane Chiasson, FCSI, President of Chiasson Consultants, has been working with North America's leading restaurant, foodservice, hospitality and retail owners and operators to delivery truly unique dining and shopping experiences for all their customers. Diane Chiasson is recognized as the industry leader in providing innovative and creative foodservice and retail merchandising concepts.

Hire Diane Chiasson, an engaging public speaker

As an experienced educator and as an effective communicator, Diane offers straightforward advice on how to get the most of your business.

Food Merchandising Seminar She speaks on a broad range of topics ranging from food and retail trends, menu innovation, dynamic design, creative merchandising ideas, layout and display, to implementing cost effective marketing tools.

Being a highly sought after speaker, Diane is asked to speak regularly at national conferences, trade association shows and meetings, national and international franchise conferences, and product manufacturers and suppliers all across North America as well as overseas.

She has presented seminars, lectures and workshops to groups and organizations throughout Canada and the United States including the Foodservice Consultants Society International (FCSI), the Gift and Tableware Association, Field to Table, Villanova University, Harvard University and the Southwestern Hospital Association.

Restaurant Presentation

Each of her speaking engagements has been specifically designed to provide foodservice and retail operators with dozens of ideas they can use to make their operations more competitive, sell more products, better serve their customers and ultimately grow their businesses.

Diane has an engaging style that people find compelling and entertaining to say the least! Your audience will leave energized and enthusiastic about what they have learned and driven to apply the skills they have learned.


Diane Chiasson is a published author. Dedicated to her pursuit of industry knowledge, as well as contributing to its advancement, Diane frequently travels throughout the world to attend seminars, conferences and trade shows. From these experiences, she is able to track emerging foodservice and retail trends. Diane is currently a regular contributor to CRFA, Bakers Journal, Canadian Pizza and Food Industry News, and has also written for magazines such as Foodservice and Hospitality, Canadian Grocer, Retail News and Gifts and Tableware.

To book Diane Chiasson as a speaker at your next event, please feel free to call us at 416-926-1338 or our toll-free line at 1-888-926-6655, or fax us at 416-921-6994 or email us at to discuss your areas of interest, the number of people you expect to attend and our fee structure.

Consulting Work

To find out about our consulting services, please feel free to call us at 416-926-1338 or our toll-free line at 1-888-926-6655, or fax us at 416-921-6994. You can also email us with any questions, requests or suggestions at

You can also check out our List of Consulting Services to see what other services we offer.

Diane Chiasson is also available for Assessment, Training, Coaching and Telephone Consultation.


To read our letters of reference, click here.

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What Our
Clients Say...

“Your organizational skills and attention to detail contributed greatly to our financial and operational success. Your dedicated work paid off right away; sales have exceeded our expectations.”

Clifford P. Miller
Vice President of Communications
Eat’n Park
Hospitality Group
Pittsburg, PA

“I have been very happy with your talents. You always bring a new perspective to our business.”

Nick Perpick
Executive Vice-President
Prime Restaurant Group
Toronto, ON

“We were very happy with the Soup University Manual you designed for our company; it’s amazing the great ideas you provided for our sales representatives across Canada.”

Dale Clemiss
Director of Business Development
Campbell’s Foodservice
Toronto, ON

“I have been quite impressed with your knowledge of the art and science of food merchandising, and I cannot thank you enough for your employee training program.”

Timothy Dietzler, FMP
Villanova University
Villanova, PA