Diane Chiasson, FCSI President

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What Our
Clients Say...

“You have done a fantastic job for us. I believe the great merchandising work you have done for us is one of the key foundations to improve the company and differentiate who we are versus our competition.”

Rick Martens
Country Style Foodservices Inc.
Toronto, ON


“Our daily sales have increased 15% in the first month and it seems to still be on the rise. It is apparent we have gained many new customers.”

Barbara Lorsch, RD, LD
Director Food and
Nutrition Services
Advocate Illinois
Masonic Medical Center
Chicago, IL


“We have been extremely happy with the merchandising training program that you developed for our entire chain of hotels. I am looking forward to working with you on our on-site training program.”

Serge Simard
Executive Director, Food & Beverage
Fairmont Hotels & Resorts
Toronto, ON

“I really enjoyed your innovative “walking tour presentation” that you gave at our Annual Conference in Montreal. Your “fresh-eye approach” was quite refreshing.”

Marie Helene Sicard
Director of Marketing
Sodexho Canada
Montreal, QC

Improve your restaurant, foodservice, hospitality or retail operation with one of the many services we offer including merchandising

Chiasson Consultants Inc. is a restaurant consulting, foodservice consulting, merchandising consulting, hospitality consulting and retail consulting firm. We help independent and franchise restaurant and retail operations, bakery stores, pizza operators, hotels, resorts, educational facilities, hospitals, grocery stores, supermarkets, corporate foodservice companies, foodservice management companies, shopping centres, gas bars, food manufacturers and suppliers, airports and motorways, theme parks and recreational facilities, food commissaries, and casinos with a variety of services to help improve business.

MarcheBCEPlacePhoto.png We are a highly successful North American company with more than 30 years of hands-on experience helping restaurant, foodservice and retail operations increase revenue, implement successful merchandising programs, maximize profitability, expand their customer base and improve customer loyalty.

How we can help you

We offer unique and personalized services that are thoroughly researched and customized to meet your personal needs and objectives within your budget. We can work on-site or remotely to help you achieve your goals.

Chiasson Consultants develops restaurant, foodservice and retail operations from the ground up, refines existing concepts to boost sales and gain more customers, and creates new and profitable merchandising areas within your existing operation.

As dedicated trendwatchers in the restaurant, foodservice, hospitality and retail industries, our mandate is to help you stay ahead of the competition. The company's president, Diane Chiasson, FCSI, will personally handle your project to ensure that each and every aspect is taken care of, and that you are completely satisfied. Client satisfaction is one of Diane's top goals and the commitment of each member of her team. Check out our List of Consulting Services to see how we can help you start increasing profits today.

Other Restaurant, Foodservice and Retail Consulting Services

If you are not sure about what your restaurant, foodservice, hospitality or retail operation needs, call us to arrange for a full-day or half-day Assessment Program. Diane Chiasson will visit on-site with you and your team to discuss and address the design, decor and layout of your operation, merchandising and retail opportunities, point-of-sales materials and signage, lighting, assess your existing menu, and review your current and future promotional plans. She will offer information on current successful marketplace trends and give recommendations on how they may be applied to your particular needs.

Chiasson Consultants Inc. also offers on-site or online Training. Our training programs turn your staff into a strategic and effective team. Diane Chiasson will train your managers and employees to independently manage restaurant, foodservice and retail areas, presentation and display, merchandising, packaging, pricing, impulse sales and sales techniques, and customer service. We also develop Train-the-Trainer programs for a variety of operations.

Diane Chiasson is also an international success coach, and provides Coaching to restaurant, foodservice, hospitality and retail owners, operators and managers. She will work with you one-on-one to help build your confidence to meet your goals, and guide you through the necessary steps to achieve them.

An accomplished public speaker, educator and writer, Diane Chiasson is available for Speaking at your next conference, trade show or meeting. Each of Diane's speaking engagements are specifically designed to provide restaurant, foodservice, hospitality and retail operators with dozens of ideas that can be easily applied to help businesses become more competitive, sell more products and provide better customer service.

Take the opportunity to speak with Diane Chiasson via a Telephone Consultation. Our Telephone Consultations are powerful and flexible one-on-one coaching sessions for one person or a small group. Save your time and hassles of travel by scheduling a session at a time that works best for you from any location.

Call Chiasson Consultants Inc. today at 416-926-1338 or toll-free at 1-888-926-6655, or send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. to see how we can help you!

Foodservice Consultants Society International (FCSI)
We Share ― We Support ― We Inspire

Diane Chiasson is a professional member of the Foodservice Consultants Society International (FCSI). When considering a foodservice project, an FCSI consultant should be your first choice. FCSI is the only such consulting society in the world. FCSI maintains a global focus with members in over 30 countries dedicated to providing the highest quality of service. Members attend educational seminars that focus on state-of-the-art developments in the foodservice industry. Members also have the benefit of networking with other professionals in the foodservice industry during Society sponsored activities.

In order to gain acceptance into the Society, members must meet strict criteria assuring their experience and overall professionalism. FCSI consultants maintain high ethical standards and work efficiently to achieve total client satisfaction. FCSI is committed to education. This is why all FCSI Professional members are required to accumulate continuing education units (CEU’s) to maintain that level of membership.

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What Our
Clients Say...

“Your organizational skills and attention to detail contributed greatly to our financial and operational success. Your dedicated work paid off right away; sales have exceeded our expectations.”

Clifford P. Miller
Vice President of Communications
Eat’n Park
Hospitality Group
Pittsburg, PA

“I have been very happy with your talents. You always bring a new perspective to our business.”

Nick Perpick
Executive Vice-President
Prime Restaurant Group
Toronto, ON

“We were very happy with the Soup University Manual you designed for our company; it’s amazing the great ideas you provided for our sales representatives across Canada.”

Dale Clemiss
Director of Business Development
Campbell’s Foodservice
Toronto, ON

“I have been quite impressed with your knowledge of the art and science of food merchandising, and I cannot thank you enough for your employee training program.”

Timothy Dietzler, FMP
Villanova University
Villanova, PA