Book this workshop for you and your team today – Customization available!
Get first-hand experience to get ahead
For more than 25 years, Diane Chiasson, FCSI, President of Chiasson Consultants, has been working with North America’s leading restaurant, foodservice, hospitality and retail owners and operators to deliver truly unique dining and shopping experiences for all their customers. Diane Chiasson is recognized as the industry leader in providing innovative and creative foodservice and retail merchandising concepts.
One of the best ways to learn about your industry is to take a full-day to look around you! Diane will guide you through Toronto’s best and most exciting examples of the newest, interesting and award-winning restaurant, foodservice and retail operations.
Each participant is given a first hand look at the latest developments in foodservice and retail operations. Study Tours will take you inside new and interesting independent restaurants; food markets; boutique hotels; supermarkets; fine gourmet food stores, as well as other unique and exclusive food and retail operations.
Throughout the year Diane conducts her renowned Study Tours for foodservice and retail operators who want to experience the “Real World” of the foodservice and retail industries. In just a single day you will be at the forefront of new ideas and trends within your industry.
These tours will help you understand the issues affecting your operation. You will learn about new restaurant concepts, gain first-hand knowledge of the latest concepts and retail developments, store planning layout and presentation, merchandising and cross-merchandising concepts, latest industry trends and analysis, brand building and how to maintain excellent customer service standards.
Take your learning experience to a whole new level!
As a special offer, you can attend one of these Study Tours as part of your workshop package. Diane's highly sought after workshops cover a variety of focused topics and run throughout the year. When you attend a 1-day or 2-day workshop, you can add a Study Tour as an optional day of your course.
The regular price for a Study Tour alone is $599/person, but a tour can be added to a 2-day workshop package for only $399/person, or to a 1-day workshop for only $499/person. These reduced prices are offered exclusively to attendees of our workshops.
To find the course that’s right for you, please visit our Workshop Series page for more information.
What you will discover and learn
In Toronto, you will have the opportunity to visit some of the world's best operations and one of the most exciting cities in the world. Our study tours provide opportunities for restaurant, foodservice and retail owners and operators to meet and discuss ways to improve their operations.
Each tour will provide you and your team with current and future foodservice and retail trends, a superior understanding of new store concepts, fresh thinking and renewed creativity, and a one-of-a-kind educational opportunity.
Seeing other types of operations will help you and your team to think "outside the box" and will help you to stay ahead of the competition.
Each participant is given a first-hand look at the latest developments in restaurant, foodservice and retail operations. Diane Chiasson will provide an overview of these operations and will add expert commentary at each location. You will be able to learn all this while discussing, and networking with foodservice and retail peers from around the world.
Toronto is a clean, safe, cosmopolitan city with a wonderful network of parks, recreational, and cultural facilities. Toronto has the third largest English-speaking theatre district in the world, behind New York and London. One of the world's most ethnically diverse cities, it is home to more than 80 ethnic communities from Africa, Asia, and Europe. Toronto is also the business centre of Canada.
To find out about what's new and exciting in Toronto Click Here!
Diane also offers her renowned tours in Montreal
Montreal is 362 years old and is the second-largest French-speaking city in the world. It is a place of old-world characteristics, elegant restaurants and great popular festivals. Montreal is a sophisticated and unique city where style abounds.
To find out about what's new and exciting in Montreal Click Here!
Who should attend these study tours?
Owners, managers and employees of the different types of industries below would all benefit greatly from attending our Restaurant and Food Retail Study Tours.
- Independent Restaurants
- Restaurant and Hotel Chains
- Educational Facilities
- Convenience Stores
- Corporate Foodservice
- Foodservice Management
- Shopping Centres
- Manufacturers & Suppliers
- Theme Parks & Recreational Facilities
- Food Commissaries
- Deli and Bakery Operations
- Gas Bars
- Foodservice Kiosks
- Specialty Ethnic Food Stores
- Gift Boutiques
- To-Go and Prepared Foods
- Catering Facilities
- Cheese Shops
- Candy Stores
- Gift Basket Providers
- E-Business Solutions
- Food Markets