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What Our
Clients Say...

“You have done a fantastic job for us. I believe the great merchandising work you have done for us is one of the key foundations to improve the company and differentiate who we are versus our competition.”

Rick Martens
Country Style Foodservices Inc.
Toronto, ON


“Our daily sales have increased 15% in the first month and it seems to still be on the rise. It is apparent we have gained many new customers.”

Barbara Lorsch, RD, LD
Director Food and
Nutrition Services
Advocate Illinois
Masonic Medical Center
Chicago, IL


“We have been extremely happy with the merchandising training program that you developed for our entire chain of hotels. I am looking forward to working with you on our on-site training program.”

Serge Simard
Executive Director, Food & Beverage
Fairmont Hotels & Resorts
Toronto, ON

“I really enjoyed your innovative “walking tour presentation” that you gave at our Annual Conference in Montreal. Your “fresh-eye approach” was quite refreshing.”

Marie Helene Sicard
Director of Marketing
Sodexho Canada
Montreal, QC

Foodservice Consultant

Our team of 12 professionals has experienced it all!
We are the most powerful team skilled in delivering the best restaurant, food service and retail consulting services to our clients.

Restaurant and Foodservice Consultant Diane Chiasson, FCSI

The founder of Chiasson Consultants Inc., Diane is a world-renowned expert and is recognized as the industry leader in providing profitable, creative restaurant, foodservice and retail consulting, merchandising, interior design and marketing concepts. She received her initial training in her family-owned restaurant and also gained invaluable experience owning and operating her own gift and fine gourmet food retail stores. Her thorough, practical approach to launching and enhancing business operations has made her one of the most sought after restaurant and retail consultants in her field. Read Diane's biography
Restaurant Digital and Social Media Consultant David Hurdon
Vice President, Digital and Social Media

A recognized high performer managing retail chains in North America for many years, David provides experienced support in many areas including social media marketing, interactive device technology, video production and distribution, and a deep understanding of digital tools for creation, learning and engagement. He possesses a unique ability to generate desirable outcomes by making insightful connections from a deep well of experience and study.
Restaurant Business Arwynn Davey
Creative Business Director

With an eye on the latest trends and design concepts in the restaurant, retail, and educational industries, Arwynn Davey specializes in graphic design, and brings a distinctive style to her work. Her strong marketing skills help her envision and execute effective strategies for clients. Arwynn creates eye-catching advertising campaigns, marketing and promotional materials, and develops strong corporate identity and branding.
Chef Robert Mayer Chef Robert Mayer
Chef Consultant

Robert Mayer has over 30 years of culinary experience. Upon graduating from the Culinary Institute "Gleichenberg" in Austria, Robert began working in some of the best Boutique Hotels in Austria and Switzerland. Robert gained culinary expertise from Europe, South East Asia, United States and Canada. He acquired many awards and certifications, and appeared live on many Canada TV shows. Chef Robert brings many years of menu planning and recipe development. He is also one of the top experts in healthy eating life style, including baking and cooking with gluten, allergen and vegan free.
Restaurant Marketing Michele Lee-Pollack
Marketing and Editorial Manager

A graduate of Ryerson's journalism program, Michele, an avid food and restaurant enthusiast, is responsible for writing sales and marketing materials, public relations, copywriting and editorial duties. The combination of excellent writing skills and knowledge about the restaurant and food industry makes Michele an invaluable member of the team.
Restaurant Interior Designer Randall Brandford
Interior Designer and Visual Merchandising Designer

Randall Brandford brings his unique perspective to visual merchandising concepts and interior design in the restaurant, hospitality and retail industries. His wide range of experience includes display and visual merchandising programs and other interior design concepts.
Restaurant Visual Merchandiser Yves Gauthier
Interior Designer and Visual Merchandising Designer

Yves Gauthier is an inspirational artist and interior designer in the foodservice and retail industries, specializing in interior design and visual merchandising. He has worked on a wide range of interior design projects, with an emphasis on colour management, display and creative merchandising concepts.
Web and IT Solutions Manager Roshaan Adil
Web and IT Solutions Manager

Roshaan Adil, a graduate of York University's Information Technology program, is a Web, SEO, and an IT Solutions expert. He has gained many years of experience designing fully responsive websites, and developing front and back end e-commerce and brochure websites. He also implements various SEO strategies to boost search engine rankings.
Restaurant Graphic and Packaging Designer Blaine Herrmann
Graphic and Packaging Designer

Blaine Herrmann brings many years of graphic design experience and specializes in designing corporate identity, promotional materials and packaging. His keen eye, ability to understand the unique image and needs of every client, combined with his positive attitude he is an essential part of our team.

Foodservice Consultants Society International (FCSI)
We Share ― We Support ― We Inspire

Diane Chiasson is a professional member of the Foodservice Consultants Society International (FCSI). When considering a foodservice project, an FCSI consultant should be your first choice. FCSI is the only such consulting society in the world. FCSI maintains a global focus with members in over 30 countries dedicated to providing the highest quality of service. Members attend educational seminars that focus on state-of-the-art developments in the foodservice industry. Members also have the benefit of networking with other professionals in the foodservice industry during Society sponsored activities.

In order to gain acceptance into the Society, members must meet strict criteria assuring their experience and overall professionalism. FCSI consultants maintain high ethical standards and work efficiently to achieve total client satisfaction. FCSI is committed to education. This is why all FCSI Professional members are required to accumulate continuing education units (CEU’s) to maintain that level of membership.

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What Our
Clients Say...

“Your organizational skills and attention to detail contributed greatly to our financial and operational success. Your dedicated work paid off right away; sales have exceeded our expectations.”

Clifford P. Miller
Vice President of Communications
Eat’n Park
Hospitality Group
Pittsburg, PA

“I have been very happy with your talents. You always bring a new perspective to our business.”

Nick Perpick
Executive Vice-President
Prime Restaurant Group
Toronto, ON

“We were very happy with the Soup University Manual you designed for our company; it’s amazing the great ideas you provided for our sales representatives across Canada.”

Dale Clemiss
Director of Business Development
Campbell’s Foodservice
Toronto, ON

“I have been quite impressed with your knowledge of the art and science of food merchandising, and I cannot thank you enough for your employee training program.”

Timothy Dietzler, FMP
Villanova University
Villanova, PA