Diane Chiasson, FCSI President

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What Our
Clients Say...

“You have done a fantastic job for us. I believe the great merchandising work you have done for us is one of the key foundations to improve the company and differentiate who we are versus our competition.”

Rick Martens
Country Style Foodservices Inc.
Toronto, ON


“Our daily sales have increased 15% in the first month and it seems to still be on the rise. It is apparent we have gained many new customers.”

Barbara Lorsch, RD, LD
Director Food and
Nutrition Services
Advocate Illinois
Masonic Medical Center
Chicago, IL


“We have been extremely happy with the merchandising training program that you developed for our entire chain of hotels. I am looking forward to working with you on our on-site training program.”

Serge Simard
Executive Director, Food & Beverage
Fairmont Hotels & Resorts
Toronto, ON

“I really enjoyed your innovative “walking tour presentation” that you gave at our Annual Conference in Montreal. Your “fresh-eye approach” was quite refreshing.”

Marie Helene Sicard
Director of Marketing
Sodexho Canada
Montreal, QC

We help you build the confidence and skills you need to succeed


Chiasson Consultants Inc. is a consultancy firm that specializes in helping clients like independent and franchise restaurant and retail operations, bakeries, coffee shops, hotels, resorts, education facilities, hospitals, grocery stores, supermarkets, corporate foodservice, foodservice management, shopping centres, gas bars, theme parks, food commissaries, and casinos build brand identity and customer loyalty, increase profits and sales, and achieve greater success.

For more than 30 years, Diane Chiasson, FCSI, President of Chiasson Consultants, has been working with North America's leading restaurant, foodservice, hospitality and retail owners and operators to delivery truly unique dining and shopping experiences for all their customers. Diane Chiasson is recognized as the industry leader in providing innovative and creative foodservice and retail merchandising concepts.

Diane Chiasson is an international success coach. She provides coaching to independent restaurant and retail owners, operators and managers. Working with you one-on-one, Diane will help you build confidence to meet your goals and guide you through the necessary steps to achieve them. Coaching sessions are custom-designed to address your individual needs and concerns.

Many people know what they would like to accomplish within their business, but they are unsure of the path they need to take to get there, or often they lack the confidence to try.

Diane will help you get excited about improving your business! Her expertise and energy will give you the confidence and focus you need to put your dreams into practice and start achieving better results right away.

Diane’s 'tough love' approach will help you clarify what you want to accomplish in your business right from the start, and together you will develop a strategy to make it happen. If you‘re looking for a coach that will tell you what you want to hear, Diane’s not for you! Diane’s no-nonsense approach will ensure you stick to a rigorous schedule that will put you on the fast track to success.

Diane offers her coaching over the telephone or in person. All sessions and client information are highly confidential.

Diane as your personal restaurant and retail coach will help you:

  • Create a business strategy that will allow you to achieve higher levels of success, bigger profits and create innovative new directions to ensure your business continues to grow in the future.
  • Give you the confidence to move in new directions with your company.
  • Make sure you meet all of your goals.
  • Make sure your business stays on the cutting edge, ahead of the competition.
  • Show you how to earn more while working less.

To find out about working with Diane Chiasson as a coach, please feel free to call us at 416-926-1338 or our toll-free line at 1-888-926-6655, or fax us at 416-921-6994 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

You can also check out our List of Consulting Services to see what other services we offer.

Diane Chiasson is also available for Assessment Programs, Training, Speaking and Telephone Consultations.

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What Our
Clients Say...

“Your organizational skills and attention to detail contributed greatly to our financial and operational success. Your dedicated work paid off right away; sales have exceeded our expectations.”

Clifford P. Miller
Vice President of Communications
Eat’n Park
Hospitality Group
Pittsburg, PA

“I have been very happy with your talents. You always bring a new perspective to our business.”

Nick Perpick
Executive Vice-President
Prime Restaurant Group
Toronto, ON

“We were very happy with the Soup University Manual you designed for our company; it’s amazing the great ideas you provided for our sales representatives across Canada.”

Dale Clemiss
Director of Business Development
Campbell’s Foodservice
Toronto, ON

“I have been quite impressed with your knowledge of the art and science of food merchandising, and I cannot thank you enough for your employee training program.”

Timothy Dietzler, FMP
Villanova University
Villanova, PA