click for online store

Testimonials

What Our
Clients Say...

“You have done a fantastic job for us. I believe the great merchandising work you have done for us is one of the key foundations to improve the company and differentiate who we are versus our competition.”

Rick Martens
President
Country Style Foodservices Inc.
Toronto, ON


 

“Our daily sales have increased 15% in the first month and it seems to still be on the rise. It is apparent we have gained many new customers.”

Barbara Lorsch, RD, LD
Director Food and
Nutrition Services
Advocate Illinois
Masonic Medical Center
Chicago, IL


 

“We have been extremely happy with the merchandising training program that you developed for our entire chain of hotels. I am looking forward to working with you on our on-site training program.”

Serge Simard
Executive Director, Food & Beverage
Fairmont Hotels & Resorts
Toronto, ON


“I really enjoyed your innovative “walking tour presentation” that you gave at our Annual Conference in Montreal. Your “fresh-eye approach” was quite refreshing.”

Marie Helene Sicard
Director of Marketing
Sodexho Canada
Montreal, QC


Foodservice Consultant

Customer Service

To read Diane's food service, restaurant and retail articles on customer service, click on the article you are interested in:

Bakers Journal
Six Ways to Get More Feedback


Canadian Pizza Magazine
Customer feedback: 6 Ways to Get It
8 Ways to Amp Up Your Customer Service
7 Keys to Great Customer Service


Foodservice.com
Seven Tips to Prepare your Restaurant for Mother's Day
Improve Your Business By Listening to Your Customers


Golf Business Canada
15 Golden Rules of Customer Service


Restaurants Canada
Seven things customers never want to hear
Using Great Customer Service to Boost Your Summer Business
8 Ways to Make your Restaurant More Kid-Friendly
Seven Things Customers Never Want to Hear

RESTOBIZ
Eight Ways to Welcome Restaurant Guests with Disabilities
Seven Things Customers Never Want to Hear


Restaurants & Hotels Magazine
Gaining the Upper Hand in an Unstable Economy





All of the articles are copyrighted. If you would like to use one of our articles, please send us an email at chiasson@chiassonconsultants.com

Tell A Friend About This Site

Testimonials

What Our
Clients Say...

“Your organizational skills and attention to detail contributed greatly to our financial and operational success. Your dedicated work paid off right away; sales have exceeded our expectations.”

Clifford P. Miller
Vice President of Communications
Eat’n Park
Hospitality Group
Pittsburg, PA


“I have been very happy with your talents. You always bring a new perspective to our business.”

Nick Perpick
Executive Vice-President
Prime Restaurant Group
Toronto, ON


“We were very happy with the Soup University Manual you designed for our company; it’s amazing the great ideas you provided for our sales representatives across Canada.”

Dale Clemiss
Director of Business Development
Campbell’s Foodservice
Toronto, ON


“I have been quite impressed with your knowledge of the art and science of food merchandising, and I cannot thank you enough for your employee training program.”

Timothy Dietzler, FMP
Director
Villanova University
Villanova, PA


Guarantee300pxInRed.png